Privacy Statement

Privacy Statement

Yardi Systems, Inc. (“Yardi”) is committed to protecting the privacy of individuals and achieving and maintaining the trust of our clients (“Yardi Clients” or “Clients”). Central to this mission is providing a robust security and privacy program that carefully considers data protection matters across the suite of products and services offered by Yardi (“Yardi Services” or “Services”), including data submitted by Yardi Clients and their customers to our Services (“Client Data”).

Web sites covered

This Privacy Statement describes our privacy practices regarding information we collect from individuals (“you” or “your”) who visit www.Yardi.com and associated Yardi microsites and any other Yardi-controlled website that links to this Privacy Statement (collectively, “Yardi.com” or the “Site”). When we collect personal information on Yardi.com, certain additional disclosures, that are specific to the context of our collection and use of the information being collected (e.g. an event or seminar registration page), may be provided to you. For the avoidance of any doubt, we will adhere to those commitments and any such additional privacy policy statements are hereby incorporated into this Privacy Statement.

IMPORTANT: THIS PRIVACY STATEMENT DOES NOT APPLY TO CLIENT DATA. Yardi’s confidentiality/privacy and other obligations with respect to its Services, and Client Data, are governed solely by the agreements under which they are provided to our Clients. The traditional licensees of Yardi Services are residential and commercial real estate property owners and property managers (again, collectively, as used in this Privacy Statement, “Yardi Clients” or “Clients”). The other actors in the real estate economy are, of course, the residents, tenants and providers of various services for, or at, the buildings Yardi Clients own and manage.  Yardi Services (by means of example only, the Yardi Voyager web-based, fully integrated end-to-end platform product suite) help our Clients manage their real estate and other assets by, among other things, facilitating communication and transactions between Yardi Clients and their tenants and service providers. Yardi generally has no direct relationship with the individuals to whom our Clients’ Client Data may pertain; Yardi merely hosts or processes such data on behalf of our Clients. Any uses of Client Data by Yardi are done so pursuant to the subscription agreement in place between Yardi and the relevant Yardi Client, or Yardi’s applicable Terms of Service, which exclusively govern Yardi’s treatment of Client Data. This Privacy Statement does not apply to Yardi Services or Client Data. If you have any questions about the data practices of a Yardi Client, using Yardi Services to process your personal information, you need to contact the Yardi Client directly, and ask for their Privacy Policy or Privacy Statement. In other words, Yardi is a data processor and not a data controller with respect to Client Data. Yardi Clients make all decisions about how or why Client Data, containing personal information or not, is to be processed, including any disclosure or transmission to third parties. If personal information pertaining to you as an individual has been submitted or entered into a Yardi Service by or on behalf of a Yardi Client, or was otherwise collected by a Yardi Service on behalf of a Yardi Client, and you wish to exercise any rights you may have to access, correct, amend or delete such Client Data, please inquire with the Yardi Client directly. If an authorized Yardi Client requests that we update or remove the data in question and the Client has no ability to do so via use of the Services, we will acknowledge their request within 30 days.

Web sites not covered

Some Yardi Services enable Yardi Clients to create websites and applications that run natively on the Yardi platform. One such example of Yardi Client websites that are created by Yardi Services are RENTCafé resident portals, which facilitate communication and transactions between Yardi Clients and their potential or actual renters. Such websites are controlled by Yardi Clients, and, as described above, any information submitted to or collected by such websites is Client Data to which this Privacy Statement does not apply. The terms of service and privacy policy of the third party Yardi Client governs such websites.

Yardi is committed to promoting privacy principles and providing as much information to individuals as legally and contractually possible about the processing of their personal information. In that light, some Yardi Client-controlled websites that are created and maintained by Yardi Services may include privacy statements directly from Yardi to the users of such websites. Yardi is committed to adhering to such privacy statements. We provide these statements, or disclosures to identify Yardi as the data processor/technology platform, to disclose Yardi’s privacy practices with respect to such Client Data, and to inform the user to seek information about the privacy practices governing the website directly from the corresponding Yardi Client. To be clear, Yardi’s privacy statements on such Yardi Client controlled websites are applicable only to Yardi, and not the Yardi Client. In such privacy statements, Yardi discloses how Yardi uses and processes the information collected by and submitted to the website controlled by the Yardi Client. For the avoidance of any doubt, if you submitted personal information to a Yardi Client-controlled website created and maintained by Yardi Services (e.g. RENTCafé resident portals) and you wish to exercise any rights you may have to access, correct, amend or delete such Client Data, please inquire with the Yardi Client directly.

Some websites hosted on the Yardi.com domain may be created and managed by Yardi Clients. Most of these websites are not accessible via the public internet. Regardless, please know that this Privacy Statement is not applicable to those websites, which are instead governed by the privacy statement of the Yardi Client that creates and manages the website. In addition, Yardi.com and other Yardi-controlled Sites may contain links to other third party websites. The information practices or content of such other websites is governed by the privacy statements of such other websites. Yardi encourages you to review the privacy statements of such other websites to understand their information practices.

Information we collect

Personally Identifiable Information. Yardi collects personally identifiable information on this Site only if you provide it. This may include, but not be limited to: the process of registering to attend an event, applying for employment with Yardi or by contacting Yardi for some other reason through a web form. In these cases only, we will require you to provide information necessary to fulfill your request, such as your name and email address.

Generic User Information. As you navigate Yardi.com, Yardi may also collect generic user information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. This information includes standard information from your Web browser (e.g. browser type and browser language), your Internet Protocol (“IP”) address, the URL of the page that referred you and the actions you take on Yardi.com (e.g. the web pages viewed and the links clicked).

How we use information we collect

Yardi uses the personal information you submit on Yardi.com solely to perform the services or activity being requested and to present this Site and its contents to you. This information will never be sold or rented. We may use third parties to perform services related to the service or activity requested, such as payment processing for any applicable fees associated with an event. These third parties have access to your information only to perform these tasks on our behalf.

Generic user information is referenced only to help us improve the usability of Yardi.com. You may be able to restrict the use of cookies by adjusting your browser’s privacy options.

Public forums and customer testimonials

Yardi may provide bulletin boards, blogs or chat rooms on Yardi.com. Any personal information you choose to submit in such a forum may be read, collected or used by others who visit these forums, and may be used to send you unsolicited messages. Yardi is not responsible for the personal information you choose to submit in these forums.

Yardi may post a list of clients and testimonials on Yardi.com that contain information such as client names and titles. Yardi obtains the consent of each such person prior to posting any information on such a list or posting testimonials.

Information we share

Service Providers

As described above, Yardi may share your information with contracted service providers so that these service providers can provide services on our behalf. Yardi does not share, sell, rent or trade any such information with third parties for their promotional or marketing purposes.

Yardi Affiliates

Yardi may share your information with affiliates of Yardi for the purpose of any necessary collaboration. For example, Yardi may need to share your information with an affiliate for job application and employment purposes.

Yardi Successor

Yardi may share your information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Yardi’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Yardi about our Site users is among the assets transferred.

Compelled Disclosure

Yardi reserves the right to use or disclose information provided on Yardi.com if required by law or if Yardi reasonably believes that use or disclosure is necessary to protect Yardi’s rights and/or to comply with a judicial proceeding, court order or legal process.

International transfer of information

To facilitate Yardi’s global operations, Yardi may store, transfer and access the information you submit on Yardi.com around the world, including the United States, Canada and other countries in which Yardi has operations. This Privacy Statement shall apply even if Yardi transfers your information to other countries. By registering to attend an event, contacting us through our web form or providing information to us on this Site in some other context, you consent to the transfer of your information among these facilities, including those located outside your home country.

Communications preferences

Yardi offers Site visitors who provide contact information a means to choose how Yardi uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Yardi’s marketing emails. Additionally, you may specify your communications preferences using our Privacy Feedback form. Clients cannot opt out of receiving transactional emails related to their account with Yardi or the Services.

Your California privacy rights

As already stated elsewhere in this Privacy Statement, and in accordance with California Civil Code Section § 1798.83, please know that Yardi does not disclose personal information collected on this Site to third parties for their direct marketing purposes. (California Civil Code Section § 1798.83 permits users of a website that are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes).

Children under the age of 13

This Site is not intended for children under 13 years of age. No one under age 13 may provide any information to, or on, this Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any personal information to, or otherwise use, this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe this Site may have collected information from or about a child under 13, please contact our Legal Department at (800) 866-1124.

Correcting and updating your information

Site users who wish to update or change the information they submit on Yardi.com should be able to go back to the applicable registration page or web form to edit their user or organization record. For additional information or problems accessing your information from such page, call us at (800) 866-1124, or contact us using our Privacy Feedback form.

Data Retention

Yardi retains the information we receive on Yardi.com, as described in this Privacy Statement above, for the duration reasonable. This may be for as long as is needed to provide the service or complete the activity requested, to comply with our legal obligations, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, and enforce our agreements.

Security

Yardi is committed to protecting the security of any personal information you provide to us.  Yardi uses appropriate administrative, technical, and physical security measures to protect information you submit on this Site. In spite of these protections, Yardi cannot guarantee the security of any data submitted over the Internet.

Digital Millennium Copyright Act (“DMCA”) Notice

Pursuant to 17 U.S.C. Section 512, as amended by Title II of the Digital Millennium Copyright Act (the “Act”), Yardi reserves the right, but not the obligation, to terminate your right to use the Site if Yardi determines in its sole and absolute discretion, that you are involved in any activity that may be infringing, including alleged acts of infringement, regardless of whether the material or activity is ultimately determined to be infringing. Yardi accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. In addition, pursuant to the Act, Yardi has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. You may contact the designated agent of Yardi to receive notification of claimed infringement at: Arnold.Brier@Yardi.com or via mail Attn: DMCA Agent – Legal Department, Yardi Systems, Inc., 430 S. Fairview Avenue, Santa Barbara CA 93117.

Yardi respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the designated agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (ii) a description of the copyrighted work or other intellectual property that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Site; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Changes to this Privacy Statement

Yardi reserves the right to change this Privacy Statement from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Statement periodically for updates.

Contacting Us

Questions regarding this Privacy Statement or the information practices of Yardi.com should be directed to privacy@Yardi.com or by mailing Yardi Privacy Manager, Legal Department, 430 South Fairview Avenue, Goleta, CA 93117.

 

Last Updated: July 28, 2017